In Room Dining Order Taker

We are seeking a lady or gentlemen to join our In Room Dining team. You will be responsible for taking room service orders over the phone from in house guests.

Answer questions on menu selections, and check with kitchen staff. Answer guest questions or concerns regarding the origin, vintage, and style of various wines.

Place and log call back for room service order. Notify guests and management of delays in service delivery. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Maintain cleanliness of work areas throughout the day. Record transaction in MICROS system at time of order. Complete all closing reports, including MICROS reports. Process all payment methods. Speak with others using clear and professional language, and answer telephones using appropriate etiquette.

Develop and maintain positive working relationships with others, and support team to reach common g oals. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time.

Benefits: Health insurance, medical, dental, vision. Vacation pay, Sick pay.

Please submit an application online at http://careers.ritzcarlton.com

Applications may also be completed at the computer terminals at:
The Ritz-Carlton, Boston Common located at 10 Avery Street.